Terms of Use

These Terms of Use ("Terms") govern your access to and use of dialbydaylight.com and its public contact and job application forms (collectively, the "Website"). The SMS Notification Program Terms below apply specifically to individuals enrolled in Dial By Daylight's optional SMS notification program.

By using the Website, you agree to these Terms and our Privacy Policy. If you use the Website on behalf of an organization, you represent that you are authorized to act for that organization. If you do not agree, do not use the Website.

You must be at least 18 years old and legally capable of entering a binding agreement to submit a business inquiry or job application through the Website.

Website content describes our general capabilities and is provided for informational purposes. It is not professional advice or a binding offer, guarantee, or commitment to provide a particular result, team, launch date, price, staffing level, or service.

Any services, fees, deliverables, payment terms, and other commercial terms are governed by a separate written agreement. If that agreement conflicts with these Terms, the written agreement controls for that relationship.

You may not use the Website to:

• violate any law, regulation, contractual obligation, or right of another person;
• submit false, fraudulent, misleading, defamatory, or unlawful material;
• impersonate another person or misrepresent your identity or affiliation;
• probe, bypass, disable, or interfere with website security or availability;
• introduce malware, destructive code, excessive automated traffic, or harmful files;
• scrape, copy, reverse engineer, or exploit the Website except as permitted by law.

We may restrict access or investigate suspected misuse where reasonably necessary to protect Dial By Daylight, our visitors, or the public.

You retain ownership of information and materials you submit. You give Dial By Daylight permission to store, process, reproduce, and share those materials as reasonably necessary to respond to your inquiry, evaluate your application, comply with law, and protect our rights.

You represent that your submission is accurate and lawful and that you have the rights and permissions needed to provide it. Do not submit unnecessary sensitive information through a public form.

Submitting an application does not guarantee an interview, offer, engagement, compensation, or response within a particular period. Openings and hiring needs may change at any time.

An employment or contractor relationship exists only after the required process is completed and the applicable written agreement is signed. Application information, links, recordings, and statements must be truthful and lawfully provided.

This section describes how Dial By Daylight runs outbound calling and appointment-setting work for its clients. The client's written agreement governs each engagement; where it sets a stricter standard, the stricter standard applies.

Contact lists and consent

Clients supply, or direct us to, the contact lists and lead sources for their campaigns and are responsible for having the consent and lawful basis those calls and messages require, including any prior express written consent needed for automated calls or texts. We do not buy, sell, or share one client's contacts with another client.

Do-not-call requests

A person who asks not to be called again is marked as do-not-call for that campaign promptly and is not called again on it. Clients remain responsible for scrubbing their lists against applicable national and state do-not-call registries unless our written agreement assigns that work to us.

Calling hours and identification

Campaigns call within the hours permitted in the contact's local time zone and any narrower window the client sets. Callers identify who they are calling on behalf of and the purpose of the call.

Dialing technology

Some campaigns use automated or predictive dialing to connect callers efficiently. Dialing modes, abandonment settings, and caller ID are configured to the campaign's consent basis and applicable law, as agreed with the client.

Recording and quality review

Calls may be recorded and reviewed for quality assurance, coaching, and dispute resolution where the law and the client's instructions allow, with any notice or consent the applicable law requires.

Client data and lead ownership

Leads, bookings, recordings, and campaign records produced for a client belong to that client. We use them only to perform and report on the client's work, keep them confidential, and return or delete them at the end of the engagement as the written agreement provides.

Access and records

Campaign data is held in our operations portal, where access is limited by role and individual permission, revoked when someone leaves the work, and sensitive actions are recorded in an audit log. Clients see their own campaigns' records, not other clients'.

The Website, including its design, software, text, graphics, branding, and other content, is owned by or licensed to Dial By Daylight and is protected by applicable intellectual-property laws.

We grant you a limited, revocable, non-exclusive, non-transferable right to use the Website for its intended purpose. "Dial By Daylight" and associated branding may not be used without prior written permission.

The Website may link to third-party websites or services. Their content and services are governed by their own terms and policies. We do not control and are not responsible for their availability, security, content, or conduct.

We may change, suspend, or discontinue any part of the Website without prior notice. We do not guarantee that the Website will always be available, uninterrupted, error-free, or compatible with every device or system. We may correct website errors when identified.

To the maximum extent permitted by law, the Website is provided "as is" and "as available." We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and warranties arising from course of dealing or usage.

Business results depend on many factors outside our control. Website statements, examples, and case studies do not guarantee sales, appointments, conversion rates, revenue, placements, or any other specific outcome.

To the maximum extent permitted by law, Dial By Daylight and its owners, personnel, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from use of the Website.

For claims relating only to free use of the Website or its public forms, our aggregate liability will not exceed USD 100. Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.

We may restrict or terminate access to the Website when these Terms are violated or when access creates a security or legal risk. Provisions that should reasonably survive will remain effective, including intellectual property, disclaimers, limitations of liability, and governing law.

Unless a separate written agreement states otherwise or mandatory law requires a different result, these Terms are governed by the laws of Egypt, without regard to conflict-of-law principles. The competent courts of Egypt will have jurisdiction over disputes arising from these Terms.

Program Name

Dial By Daylight SMS Notifications

Program Description

Dial By Daylight provides an optional text messaging service for individuals who have agreed to receive appointment, scheduling, and related customer-support communications. The program supports businesses across industries, with the sender and purpose identified when you opt in.

Messages may include appointment confirmations, upcoming consultation reminders, scheduling updates, rescheduling information, and responses to questions about your appointment or service request.

The SMS notification program is intended for communications relating to existing appointments and service requests. Enrollment in this program does not constitute consent to receive unrelated promotional or marketing messages.

Consent and Enrollment

You may choose to receive SMS notifications when booking an appointment or requesting a service with a Dial By Daylight representative. Providing your phone number alone does not enroll you.

Before enrollment, you will be informed of the purpose of the messages and given the opportunity to agree to receive them.

Participation is voluntary. Consent to receive SMS notifications is not a condition of purchasing any product or service or scheduling a consultation.

Message Frequency

Message frequency varies depending on your appointment schedule and communication needs.

You may receive an initial appointment confirmation, one or more reminders before your scheduled consultation, and additional messages if appointment details change or you request assistance.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Dial By Daylight is not responsible for charges imposed by your mobile service provider.

Opt-Out Instructions

You may unsubscribe from the SMS notification program at any time by replying STOP to any message.

After opting out, you will receive a confirmation of your unsubscribe request, and no further messages will be sent under that messaging program unless you subsequently provide valid consent to resume receiving messages.

Help and Customer Support

For assistance with the SMS notification program, reply HELP to any message or contact us at:

info@dialbydaylight.com

Privacy

Your privacy is important to us. We do not sell or share your mobile phone number, SMS opt-in information, or SMS consent status with third parties or affiliates for their promotional or marketing purposes.

For more information about how we collect, use, and protect your information, please review the SMS privacy policy on our text messaging pageor our general Privacy Policy.

Service Availability

Availability depends on supported destinations, your mobile carrier, network conditions, and other factors outside our control. Delivery is not guaranteed. SMS is not an emergency service; contact the relevant business directly for urgent changes.

Mobile carriers are not responsible for delayed or undelivered messages.

Changes to the Program

We may update these SMS program terms when our messaging services or applicable requirements change.

The current terms also remain available on our text messaging page. An update does not extend your consent to unrelated marketing or another sender.

We may update these Terms as the Website or applicable requirements change. The effective date above identifies the latest version.

Questions about these Terms can be sent to info@dialbydaylight.com or submitted through our contact page.