Built by people who did the work.

Dial By Daylight is an Egypt-based, remote-first outbound operation built by operators who learned outbound sales on the phones, not from a distance.

What the phones taught us, a few thousand times over.

The system came after the scars.

Portrait of Youssef Hesham
Youssef HeshamFounder
Portrait of Ahmed Osama
Ahmed OsamaFounder

Founders, operators, former frontline agents.

Hundreds of calls a day. Thousands of rebuttals. Countless rejections.

That is how we learned what makes an outbound team work: clear expectations, hard coaching, tight follow-up, and managers who stay close to the calls.

We built the operation we wished existed: fast enough for growing companies, disciplined enough to protect their brand, and transparent enough to trust from anywhere.

We did not inherit a system. We engineered one.

How an agent earns the seat

Simple on purpose: prove the voice, prove the operator, learn the campaign, then prove it live.

  1. Screen the voice

    We test clarity, tone, listening, resilience and the ability to hold a real conversation under pressure.

  2. Vet the operator

    Interviews and reliability checks separate people who sound good once from people who can perform every day.

  3. Train the campaign

    Agents learn the offer, scripts, objections, handoff rules, tools and the exact standard the client expects.

  4. Prove it live

    Practice calls and monitored production expose weak points before the agent becomes dependable campaign coverage.

What we believe

Mission

Build cost-effective outbound teams quickly, manage them closely, and judge the work by qualified conversations and dependable execution.

Vision

Make remote voice teams feel more trained, visible and accountable than the in-house alternatives growing companies are used to.

Lean by design
Fewer layers, faster decisions and direct ownership of the work.
Coached after launch
QA and feedback continue once the calls become real.
Visible operations
Hours, attendance, output and campaign rhythm stay inspectable.
Accountable end to end
Recruiting, training, management, payroll and follow-through have one owner.

The model behind the calls

Built around the client

Campaigns start with the actual offer, lead source, qualification rules, calendar handoff and reporting expectations, not a generic call-center template.

  • Real estate and recruiting
  • High-ticket services
  • B2B lead generation

Controlled by operators

Recruitment, training, attendance, payroll, QA and daily management stay connected so problems are visible and fixable.

  • Operations management
  • Recruitment and training
  • Payroll and dialer setup

Offshore talent that feels in-house.

Recruiting, training, QA, payroll and reporting all run on our side, which is what lets an offshore team behave like an internal one. Bring the campaign and we will show you the team that would sit around it.