ABOUT DIAL BY DAYLIGHT
Dial By Daylight is a remote-first BPO founded in Egypt, providing trained, English-fluent cold callers and appointment setters to growing businesses worldwide.
BUILT BY AGENTS, FOR AGENTS
We didn't study cold calling in a classroom. We mastered it on the front lines.
HUNDREDS OF CALLS A DAY. THOUSANDS OF REBUTTALS. COUNTLESS REJECTIONS.
That's how we learned. Not from a playbook, but from dialing, failing, adapting, and winning. We saw what worked. We saw what didn't. And we saw the gap: most call centers are bloated, undertrained, and unaccountable.
So we built what we wished existed: a lean, high-performance outbound engine that moves fast, trains hard, and delivers results. Every system we built—from recruitment to reporting—comes from real experience on the phones.
WE DIDN'T INHERIT A SYSTEM.
WE ENGINEERED IT.
Dial By Daylight: Built by people who've actually done the work.
OUR GLOBAL TEAM
A diverse, talented team working remotely to deliver exceptional results
Remote-First BPO
Connecting global talent with businesses worldwide
Our Mission
To empower businesses with cost-effective, high-performance outbound teams, built fast, managed well, and driven by results. We believe the future of outsourcing is lean, global, and quality-first. Our mission is to bring that future to life, one cold call at a time.
Our Vision
To become the go-to outbound team for modern businesses, blending global talent with startup speed, operational discipline, and ruthless execution. We envision a world where remote voice agents are more trusted, trained, and effective than in-house teams, and we're building the systems to make that happen.
OUR EDGE
We move fast. We keep it lean. And we care more about real output: qualified appointments, booked calls, consistent performance, rather than fancy dashboards or bloated call center fluff.
Lean Operations
We move fast and keep operations streamlined for maximum efficiency.
Global Talent
Access to world-class talent with startup speed and agility.
Quality First
Quality-first approach with rigorous training and selection processes.
Results Oriented
Focused on real output: qualified appointments and consistent performance.
OUR PROCESS
Every agent goes through a tight funnel to ensure quality delivery under pressure.
Voice Screening
Interview Process
Comprehensive Training
Performance Audition
Client Focus
We currently serve clients in real estate, high-ticket services, and B2B lead generation, with our main delivery partner being SmartSetter, a fast-growing platform in the recruiting space.
Operational Excellence
Our core team runs operations, recruitment, training, payroll, and dialer setup, all in-house. That gives us tight control over quality and speed, without adding layers of bureaucracy.
OUR PROMISE
If you're looking for offshore talent that feels in-house, that's us.
Fast Setup
Get your team up and running in days, not months
Results-Driven
Focused on measurable outcomes and performance
Global Talent
Access to world-class talent from around the globe
OUR IMPACT
Numbers that speak to our commitment to excellence and global reach