Privacy Policy

This Privacy Policy explains how Dial By Daylight ("Dial By Daylight," "we," "us," or "our") handles personal information collected through dialbydaylight.com and its public contact and job application forms.

Dial By Daylight is a remote-first business process outsourcing provider based in Egypt. This policy applies to website visitors, people making business inquiries, and job applicants.

Information you provide

• Business inquiries: name, work email, phone number, job title, country, company website, requested services, budget range, project details, and how you heard about us, including optional source details.
• Job applications: name, email, phone number, country code, voice memo link, availability, employment status, preferred schedule, application source, and other information you choose to provide during recruitment.
• Communications: information contained in messages you send to us or provide during follow-up conversations.

Information collected automatically

When you visit our website, we may collect limited technical information such as your browser and device type, IP address, approximate location, referral source, pages viewed, interactions, and timestamps.

We use personal information to:

• respond to inquiries and communicate about our services;
• understand business requirements and prepare proposals;
• review job applications and communicate with applicants;
• operate, secure, maintain, and improve our website;
• measure website usage and understand how visitors find our pages;
• prevent spam, fraud, abuse, and other harmful activity;
• comply with legal obligations and protect our legal rights.

Depending on the circumstances and applicable law, we rely on your consent, steps you request before entering a contract, our legitimate business interests, or compliance with legal obligations.

Our website may use cookies and similar technologies to support essential functionality, understand aggregate website traffic, and measure technical performance.

You can limit cookies through your browser settings or privacy tools. Restricting some technologies may affect how parts of the website function.

We do not sell personal information.

We may share information with personnel and service providers that help us operate the website, receive form submissions, communicate with you, evaluate applications, and protect our services. We may also disclose information where required by law, to protect legal rights or safety, or as part of a business reorganization or transfer.

Our website may link to external websites or services. Information you provide directly to those services is governed by their own privacy policies.

We are based in Egypt and may work with people and service providers in other countries. Your information may therefore be processed outside your country of residence. Where required, we use appropriate safeguards for international transfers.

We retain personal information only for as long as reasonably necessary for the purpose it was collected, including responding to inquiries, evaluating applications, complying with legal obligations, resolving disputes, and protecting our rights.

Retention periods vary depending on the type of information and the reason it was provided. We may delete or de-identify information when it is no longer needed.

We use reasonable technical and organizational safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure, so please avoid sending unnecessary sensitive information through public forms.

We use Cloudflare Turnstile in invisible mode to help protect login, password recovery, contact, and job application forms from bots and harmful activity. It is bot/security verification, not Dial By Daylight user tracking or fingerprint authentication. For information about Cloudflare's processing for Turnstile, see the Cloudflare Turnstile Privacy Addendum.

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also have the right to complain to an applicable data-protection authority.

To make a request, email info@dialbydaylight.com. We may need to verify your identity before acting. Some information may be retained where permitted or required by law.

Our website and job application process are not directed to children under 18, and we do not knowingly collect personal information from children.

We are not responsible for the content, security, or privacy practices of third-party websites linked from our website.

We may update this policy as our website, practices, or legal obligations change. The effective date above identifies the latest version.

Questions or privacy requests can be sent to info@dialbydaylight.com. You may also contact us through our contact page.